https://wikidoc.kase.se/index.php?action=history&feed=atom&title=FAQ%3AHelpcenter%2FSupport
FAQ:Helpcenter/Support - Revision history
2026-05-08T19:11:30Z
Revision history for this page on the wiki
MediaWiki 1.27.1
https://wikidoc.kase.se/index.php?title=FAQ:Helpcenter/Support&diff=91267&oldid=prev
TR at 11:09, 29 April 2026
2026-04-29T11:09:32Z
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><!--T:2--></div></td>
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<td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>If the error message is not specific enough to describe what's wrong the best course of action is to create a support case. While the error message is shown you may select ''Support'' <del class="diffchange diffchange-inline">from</del> the <del class="diffchange diffchange-inline">cogwheel</del> menu. You may then proceed to fill out the fields of the support form.</div></td>
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<td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>If the error message is not specific enough to describe what's wrong the best course of action is to create a support case. While the error message is shown you may select ''Support'' <ins class="diffchange diffchange-inline">under</ins> the <ins class="diffchange diffchange-inline">question mark in the</ins> menu. You may then proceed to fill out the fields of the support form.</div></td>
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TR
https://wikidoc.kase.se/index.php?title=FAQ:Helpcenter/Support&diff=3611&oldid=prev
TL at 17:47, 28 September 2015
2015-09-28T17:47:40Z
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TL
https://wikidoc.kase.se/index.php?title=FAQ:Helpcenter/Support&diff=3483&oldid=prev
TR: Marked this version for translation
2015-09-18T09:18:28Z
<p>Marked this version for translation</p>
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<td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><!--T:1--></div></td>
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* An error message showed up, what should I do?</div></td>
<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* An error message showed up, what should I do?</div></td>
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td>
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<td class="diff-marker">+</td>
<td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><!--T:2--></div></td>
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<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>If the error message is not specific enough to describe what's wrong the best course of action is to create a support case. While the error message is shown you may select ''Support'' from the cogwheel menu. You may then proceed to fill out the fields of the support form.</div></td>
<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>If the error message is not specific enough to describe what's wrong the best course of action is to create a support case. While the error message is shown you may select ''Support'' from the cogwheel menu. You may then proceed to fill out the fields of the support form.</div></td>
</tr>
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<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td>
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td>
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<td class="diff-marker">+</td>
<td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><!--T:3--></div></td>
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<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* When I start a support case the company I am currently using is shown, why not my primary company?</div></td>
<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* When I start a support case the company I am currently using is shown, why not my primary company?</div></td>
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<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td>
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td>
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<td colspan="2" class="diff-empty"> </td>
<td class="diff-marker">+</td>
<td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><!--T:4--></div></td>
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<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The company should be the one the error occurred in, not necessarily the company you are employed by. This is for giving information which may faster resolve any issues if they are company specific.</div></td>
<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The company should be the one the error occurred in, not necessarily the company you are employed by. This is for giving information which may faster resolve any issues if they are company specific.</div></td>
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TR
https://wikidoc.kase.se/index.php?title=FAQ:Helpcenter/Support&diff=3482&oldid=prev
TR at 09:17, 18 September 2015
2015-09-18T09:17:21Z
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td>
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<td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><translate></div></td>
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td>
<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td>
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* An error message showed up, what should I do?</div></td>
<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* An error message showed up, what should I do?</div></td>
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td>
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<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The company should be the one the error occurred in, not necessarily the company you are employed by. This is for giving information which may faster resolve any issues if they are company specific.</div></td>
<td class="diff-marker"> </td>
<td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The company should be the one the error occurred in, not necessarily the company you are employed by. This is for giving information which may faster resolve any issues if they are company specific.</div></td>
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https://wikidoc.kase.se/index.php?title=FAQ:Helpcenter/Support&diff=3481&oldid=prev
TL: Created this with some questions about the support form.
2015-09-18T09:12:09Z
<p>Created this with some questions about the support form.</p>
<p><b>New page</b></p><div>{{FAQ<br />
|version=546<br />
|group=support<br />
}}<br />
<br />
* An error message showed up, what should I do?<br />
<br />
If the error message is not specific enough to describe what's wrong the best course of action is to create a support case. While the error message is shown you may select ''Support'' from the cogwheel menu. You may then proceed to fill out the fields of the support form.<br />
<br />
* When I start a support case the company I am currently using is shown, why not my primary company?<br />
<br />
The company should be the one the error occurred in, not necessarily the company you are employed by. This is for giving information which may faster resolve any issues if they are company specific.</div>
TL