Difference between revisions of "FAQ:PRO/Registration, corrections and updatings"
From Marathon Documentation
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| + | *We get a message that we have exceeded our licences and soon will be blocked? |
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| − | *Det står att våra licenser är överskridna och att uppdateringen snart kommer att spärras? |
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| + | A check in the box "Time reporting" in the employee registers is counted as a licence. Remove teh check from those who do not need it. If you have more time reporters than licences, contact Kalin Setterberg. Also contact them to remove the warning. |
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| − | Ett kryss i rutan {{kryss|Tidrapportering}} på medarbetaren räknas som en tidlicens. Om ni har fler Tidrapporterings användare än licenser kan ni kontakta Kalin Setterberg för fler licenser. Kontakta också Kalin Setterberg så tar de bort spärren. |
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| + | *I have removed unnecessary time reporters but the warning about licnces remain. |
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| − | *Jag har tagit bort Tidrapportering användare, men får ändå meddelandet om att licenserna är överskridna. |
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| − | + | Contact Kalin Setterberg; they will have to remove the warning manually. |
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| + | *I accidentally clicked on UPDATE SELECTED instead of UPDATE ALL, can I undo that? |
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| − | *Jag råkade just välja ”Uppdatera allt” istället för ”Uppdatera markerade rader”. Finns det något sätt att backa detta? |
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| − | + | Updated time cannot be undone. Kalin Setterberg can reread a backup for a charge. |
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| + | *Can I correct as many records I want? |
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| − | *Kan jag korrigera hur många poster som helst? |
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| + | No, the maximum is 1 000 rows at a time. Split the correction into smaller parts, eg, by correcting per project, or per a certain period. |
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| − | Nej, det går inte att korrigera mer än 1 000 rader åt gången. Dela upp korrigeringen i mindre delar, t ex genom att ta projekt för projekt, eller en period åt gången. |
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| + | *Can I correct or move a part of a purchase? |
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| − | *Går det att korrigera eller flytta delar av ett inköp? |
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| + | No, the complete purchase has to be moved or corrected. If you want to move parts of it, go to the bookkeeping, Correct the supplier's invoice by debiting and crediting the project purchase account. |
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| − | Nej, man måste korrigera eller flytta hela inköpet. Vill du flytta delar av ett inköp måste det göras genom bokföringen. Korrigera din leverantörsfaktura genom att debitera och kreditera projektinköpskontot. |
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| + | *I want to correct several records at one time. |
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| − | *Jag vill korrigera flera poster, går det? |
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| + | Press the Ctrl-key and select the records, or press the left mouse button and drag over the records. Then click on BATCH CHANGE |
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| − | Ja, markera flera rader genom att hålla inne ctrl samtidigt som du väljer de poster som ska inkluderas. Alternativt håll in vänster musknapp och dra för att markera flera åt gången. Klicka sedan på {{btn|Massändra}}. |
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| + | *Can I move non project related time (900-codes)to external projects? |
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| − | *Går det att flytta ej projektrelaterad tid (900-koder) till externa projekt? |
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| + | No, it can only be moved to not project related projects (9-projects). But if you at the time for moving change the fee code to an external one, the moving is ok. |
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| − | Nej, ej projektrelaterad tid kan endast flyttas till projekt som är av typen Ej projektrelaterat (9-projekt). Om du däremot i samband med flytten även byter arvodeskod till extern kod så går det bra. |
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| + | *Can I move time from external projetcs to not project related ones? |
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| − | *Kan man flytta tid från externa projekt till ej projektrelaterade projekt (9-projekt)? |
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| + | No, external time can only be moved to external, internal, group common and speculation projects. But if you at the time of moving also change the fee code to a 900-code, the moving will be Ok. |
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| − | Nej, extern tid kan flyttas till externa, interna, gruppgemensamma och spekulationsprojekt, men inte till ej projektrelaterade projekt. Om du däremot i samband med flytten även byter arvodeskod till en 900-kod så går det bra. |
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| + | *I updated by mistake. Can I undo it? |
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| − | *Jag uppdaterade av misstag. Går det att backa eller ångra uppdateringen? |
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| + | No, unfortunately not. |
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| − | Nej, det går tyvärr inte. |
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| + | *There are no Other-records in the updating list, even though it has been registered? |
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| − | *Det ligger inga övrigt poster att uppdatera fastän det finns registrerat? |
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| + | You have to move fees first, before other posts can be updated. |
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| − | Man måste först uppdatera arvodet, sedan går övrigt posterna att uppdatera. |
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| + | *I want to limit the time that shall be updated to a certain date. |
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| − | *Jag vill avgränsa tiden som ska uppdateras till och med ett visst datum. |
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| + | When you click on UPDATE ALL, you will get to select date. |
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| − | När du klickar på {{btn|Uppdatera allt}} får du välja det utförandedatum tiderna ska uppdateras till och med. |
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| + | *There is no amounts in the updating list, why? |
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| − | *I listan med tider att uppdatera står inget belopp, varför? |
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| + | The amount is defined at the time for the update, when the system calculates hourly prices. |
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| − | Beloppet bestäms i och med uppdateringen och det är då systemet beräknar timpriset. |
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| − | * |
+ | *What means status Not finished? |
| + | The time reported has marked the day as unfinished, thus it cannot be updated. Remove the marking to update. |
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| − | Medarbetaren har stoppat dagen i Tidrapporteringen och då kan inte tiderna för den dagen uppdateras. Genom att ta bort stoppmarkeringen går dagen att läsa in. |
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| + | *There are old hours by employees that have quit, how can I remove them? |
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| − | *Det ligger gamla tidposter i Uppdatera på gamla medarbetare, hur kan jag får bort dem? |
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| + | If you don't have the possibility to temporarily activate the employees and make a new update, you can ask our consultants to do that for you. Contact Kalin Setterberg's support for more information. |
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| − | Om du inte vill eller har möjlighet att gå in och tillfälligt aktivera medarbetarna och sedan uppdatera tiden, så kan vår konsultationsavdelning göra en rensning. Kontakta supporten för mer information. |
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| + | *I cannot enter the updating program, the system says it's busy. |
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| − | *Jag kommer inte in i Uppdatera, det står att det är upptaget? |
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| + | Someone else is updating. There can only be one person in the program at one time. |
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| − | Någon annan är inne och uppdaterar samtidigt. Endast en användare kan vara inne i programmet åt gången. |
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Latest revision as of 12:28, 20 June 2018
FAQ item
| Published | unknown |
|---|---|
| Module | Project |
| Version | 546 |
| Revision | unknown |
- We get a message that we have exceeded our licences and soon will be blocked?
A check in the box "Time reporting" in the employee registers is counted as a licence. Remove teh check from those who do not need it. If you have more time reporters than licences, contact Kalin Setterberg. Also contact them to remove the warning.
- I have removed unnecessary time reporters but the warning about licnces remain.
Contact Kalin Setterberg; they will have to remove the warning manually.
- I accidentally clicked on UPDATE SELECTED instead of UPDATE ALL, can I undo that?
Updated time cannot be undone. Kalin Setterberg can reread a backup for a charge.
- Can I correct as many records I want?
No, the maximum is 1 000 rows at a time. Split the correction into smaller parts, eg, by correcting per project, or per a certain period.
- Can I correct or move a part of a purchase?
No, the complete purchase has to be moved or corrected. If you want to move parts of it, go to the bookkeeping, Correct the supplier's invoice by debiting and crediting the project purchase account.
- I want to correct several records at one time.
Press the Ctrl-key and select the records, or press the left mouse button and drag over the records. Then click on BATCH CHANGE
- Can I move non project related time (900-codes)to external projects?
No, it can only be moved to not project related projects (9-projects). But if you at the time for moving change the fee code to an external one, the moving is ok.
- Can I move time from external projetcs to not project related ones?
No, external time can only be moved to external, internal, group common and speculation projects. But if you at the time of moving also change the fee code to a 900-code, the moving will be Ok.
- I updated by mistake. Can I undo it?
No, unfortunately not.
- There are no Other-records in the updating list, even though it has been registered?
You have to move fees first, before other posts can be updated.
- I want to limit the time that shall be updated to a certain date.
When you click on UPDATE ALL, you will get to select date.
- There is no amounts in the updating list, why?
The amount is defined at the time for the update, when the system calculates hourly prices.
- What means status Not finished?
The time reported has marked the day as unfinished, thus it cannot be updated. Remove the marking to update.
- There are old hours by employees that have quit, how can I remove them?
If you don't have the possibility to temporarily activate the employees and make a new update, you can ask our consultants to do that for you. Contact Kalin Setterberg's support for more information.
- I cannot enter the updating program, the system says it's busy.
Someone else is updating. There can only be one person in the program at one time.
