Difference between revisions of "FAQ:PRO/Update/en"

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(Created page with "* I just happened to select "Update all" instead og "Update selected rows", can i undo that? There is no way to undo updated times. Kalin Setterberg can make a backup readbac...")
 
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*I get a message that our licenses have been exceeded and that we soon will be blocked?
 
*I get a message that our licenses have been exceeded and that we soon will be blocked?
A check in the box {{kryss|Time reporting}}on an employee is counted as a licence. If you have more time reporters than licences, contact Kalin Setterberg. Also contact Kalin Setterberg for removing the blocking.
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A check in the box {{kryss|Time reporting}} on an employee is counted as a licence. If you have more time reporters than licences, contact Marathon support. Also contact us for removing the blocking.
   
 
*I have cleansed time reporters, but i keep getting the warning that licences have been exceeded.
 
*I have cleansed time reporters, but i keep getting the warning that licences have been exceeded.
Contact Kalin Setterberg; the blocking has to be removed manually by them.
+
Contact Marathon support; the blocking has to be removed manually by them.
   
* I just happened to select "Update all" instead og "Update selected rows", can i undo that?
+
* I just happened to select "Update all" instead of "Update selected rows", can i undo that?
There is no way to undo updated times. Kalin Setterberg can make a backup readback for a charge.
+
There is no way to undo updated times. Marathon support can make a backup readback for a charge.

Latest revision as of 11:53, 10 August 2026

FAQ item
Published unknown
Module Project
Version 546
Revision unknown
  • I get a message that our licenses have been exceeded and that we soon will be blocked?

A check in the box "Time reporting" on an employee is counted as a licence. If you have more time reporters than licences, contact Marathon support. Also contact us for removing the blocking.

  • I have cleansed time reporters, but i keep getting the warning that licences have been exceeded.

Contact Marathon support; the blocking has to be removed manually by them.

  • I just happened to select "Update all" instead of "Update selected rows", can i undo that?

There is no way to undo updated times. Marathon support can make a backup readback for a charge.