Difference between revisions of "FAQ:ACC/Approval"

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*Can I undo an approval that I have started?
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The invoice remains in the approver's inbox until it is booked. Select Show all to see the invoice and click OPEN. Click APPROVAL, select Nothing and Save.
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*I approved an invoice with incorrect postings. How can i take it back to Approval?
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The invoice remains in the approver's inbox until it is booked. Select Show all to see the invoice and click OPEN. Click APPROVAL, select Nothing and Save.
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*Why can I not select a certain user as approver?
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Does the user have authorisation to Approval? Check in System: Authorisation. The user can also be blocked because of too many incorrect login attempts after forced password change. Change on the user in Base registers/General/User.
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Latest revision as of 10:20, 18 June 2018

FAQ item
Published unknown
Module Accounting
Version 546
Revision unknown
  • Can I undo an approval that I have started?

The invoice remains in the approver's inbox until it is booked. Select Show all to see the invoice and click OPEN. Click APPROVAL, select Nothing and Save.

  • I approved an invoice with incorrect postings. How can i take it back to Approval?

The invoice remains in the approver's inbox until it is booked. Select Show all to see the invoice and click OPEN. Click APPROVAL, select Nothing and Save.

  • Why can I not select a certain user as approver?

Does the user have authorisation to Approval? Check in System: Authorisation. The user can also be blocked because of too many incorrect login attempts after forced password change. Change on the user in Base registers/General/User.