Difference between revisions of "FAQ:ACC/Suppliers invoices-Preliminary entering/en"

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(Created page with "*Why can I not select a certain user as approver? Either the user is not authorised to the company, or he/she has been blocked because of too many invalid login attempts. Giv...")
 
(Created page with "*I want to make changes in an invoice but receive an error message saying "Do not change - approval has started"? Go to tab Scanning in Supplier's invoices and click UNDO. Th...")
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Either the user is not authorised to the company, or he/she has been blocked because of too many invalid login attempts. Give the user a new password by selecting him/her in the list and clicking on NEW PASSWORD. After that the user should be selectable.
 
Either the user is not authorised to the company, or he/she has been blocked because of too many invalid login attempts. Give the user a new password by selecting him/her in the list and clicking on NEW PASSWORD. After that the user should be selectable.
   
  +
*I want to make changes in an invoice but receive an error message saying "Do not change - approval has started"?
*Jag vill ändra en faktura men får meddelande "Får ej ändras - attest påbörjad”?
 
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Fakturan kan inte ändras under Leverantörsreskontra/Ankomstregistrering men det går bra att göra ändringar i Leverantörsreskontra/Attestbevaking när attest påbörjats.
 
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Go to tab Scanning in Supplier's invoices and click UNDO. The pictures that has not yet been preliminary entered are shown. Click on undo until you are on the invoice you want to remove. Select it and click DELETE. Next AT-number will back one step.
   
 
*Jag vill makulera en faktura men får meddelandet ”Kunde ej radera (Upplåst)”?
 
*Jag vill makulera en faktura men får meddelandet ”Kunde ej radera (Upplåst)”?

Revision as of 18:13, 14 October 2015

FAQ item
Published unknown
Module Accounting
Version 546
Revision unknown
  • Why can I not select a certain user as approver?

Either the user is not authorised to the company, or he/she has been blocked because of too many invalid login attempts. Give the user a new password by selecting him/her in the list and clicking on NEW PASSWORD. After that the user should be selectable.

  • I want to make changes in an invoice but receive an error message saying "Do not change - approval has started"?

Go to tab Scanning in Supplier's invoices and click UNDO. The pictures that has not yet been preliminary entered are shown. Click on undo until you are on the invoice you want to remove. Select it and click DELETE. Next AT-number will back one step.

  • Jag vill makulera en faktura men får meddelandet ”Kunde ej radera (Upplåst)”?

Om man klickar på Makulera faktura i Ankomstregistreringen innan fakturan har sparats visas meddelandet "Kunde ej rader (upplåst)". Välj Avbryt istället. Om den inskannade fakturan ska tas bort, tryck på Skanning och sedan på Ångra. De bilder som inte ankomstregistrerats än kommer upp. Klicka på Ångra tills den faktura du vill ta bort visas. Markera fakturan och välj Radera. Nästa AT-nummer backar.

  • Hur kan jag radera en inskannad faktura som ännu inte ankomstregistrerats?

Gå till Skanning och tryck på Ångra. De bilder som inte ankomstregistrerats än kommer upp. Klicka på Ångra tills den faktura du vill ta bort visas. Välj Radera. Nästa AT-nummer backar.

  • Varför får jag meddelandet ”Önskar ej mail” när jag ska maila fakturan till en attestör?

På användaren i Basregister/Allmänt/Användare under fliken Attest finns valet Maila om ny faktura.