FAQ:ACC/Suppliers invoices-Preliminary entering
| Published | unknown |
|---|---|
| Module | Accounting |
| Version | 546 |
| Revision | unknown |
- Why can I not select a certain user as approver?
Either the user is not authorised to the company, or he/she has been blocked because of too many invalid login attempts. Give the user a new password by selecting him/her in the list and clicking on NEW PASSWORD. After that the user should be selectable.
- I want to make changes in an invoice but receive an error message saying "Do not change - approval has started"?
The invoice cannot be changed in Supplier's invoices/Preliminary entering, but you can go to the tab Watch list and make changes after approval has started.
- I want to delete an invoice but receive an error message "Could not delete (Unlocked)"?
If you click on DELETE INVOICE in the Preliminary entering before the invoice has been saved, the error message "Could not delete (Unlocked)" is shown. Use CANCEL instead. If you want to remove the scanned invoice, click SCANNING and then UNDO. The pictures that has not yet been preliminary entered are shown. Click on undo until you are on the invoice you want to remove. Select it and click DELETE. Next AT-number will back one step.
- Hur kan jag radera en inskannad faktura som ännu inte ankomstregistrerats?
Gå till Skanning och tryck på Ångra. De bilder som inte ankomstregistrerats än kommer upp. Klicka på Ångra tills den faktura du vill ta bort visas. Välj Radera. Nästa AT-nummer backar.
- Varför får jag meddelandet ”Önskar ej mail” när jag ska maila fakturan till en attestör?
På användaren i Basregister/Allmänt/Användare under fliken Attest finns valet Maila om ny faktura.
