FAQ:MED/Media plans-Media plans
| Published | unknown |
|---|---|
| Module | Media |
| Version | 546 |
| Revision | unknown |
- I get a message that the order is busy when i try to open it?
If the order is busy by a user that not actually has the order open, answer YES to the question about unlocking it.
- The amounts on the order do not correspond with the actual agreement?
Check if there is a special agreement on the order, tab Other or on a price row.
- I get a message saying that the agreement not is valid, what can be wrong?
Open the agreement and check the validity time. Also check if the agreement only concerns certain media types or just a certain media.
- The invoice gets an incorrect reference
Open the client and check the settings in the Invoicing tab. If "Only one invoice per product" is checked, the reference is fetched from the product.
- What does the different calculations stand for in a media plan?
Net: gross minus discounts, Net-net: net minus media's commissions, Net-net client: net minus media's commissions that goes to client, CTC: Net-net client plus other agreement components.
- I cannot write reference number on the order; the field is grey?
Uncheck the box {{|kryssSame ref no in complete plan}}, in the media plan under the tab General
- *I cannot write reference number on the order; the field is grey?
Uncheck the box {{|kryssSame ref no in complete plan}}, in the media plan under the tab General
- How do I register an order in another currency?
Enter special currency on the order, tab Other, field Currency-
- Hur kan jag ange en avvikande fördelning på en order, fliken är grå?
Kryssa i Fördelning per order i fliken Fördelningsmall på planen.
- Hur gör jag för att kreditera en fördelning?
Öppna ordern, och tryck på Kreditera fördelning. Välj fakturan du vill kreditera. Ett kreditinförande skapas som faktureras via 08-70-10.
- Jag vill kreditera hela ordern, men inte kapitalkostnaden.
Öppna ordern, markera införandet och tryck på Kreditera. Öppna kreditinförandet och kryssa i Undertryck eventuell kapitalkostnad i fliken Övrigt. Fakturera i 08-70-10.
- Jag vill kreditera ett införande, men inte införingsavgiften.
Markera införandet och tryck på Kreditera. Öppna kreditinförandet och kryssa i rutan Undertryck eventuell införingsavgift i fliken Övrigt. Fakturera i 08-70-10.
- How do I credit a part of an insertion?
Select the insertion an click {{|btnCredit}}. Open the credited insertion and a price row and adjust the amount. Invoice in 08-70-10.
- Can I change media on an invoiced insertion?
Yes, you can. The change creates a log record on the order.
- Can I change client on an invoiced plan?
Yes, you can. Check the parameter {{|kryssAllow change of client on an invoiced plan}} in {{|pthBase registers/MED/Parameters}} tab Plans and Orders.
