FAQ:PRO/Queries-Client and project

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FAQ item
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  • Why can I not open a new project; i get an error message saying "Could not save: project number already exists"?

The project number counter is not in step with the numbers, probably because projects have been changed between clients. Adjust the number counter in Base registers/PRO/Clients and Projects on the client in the tab Parameters 2, field Latest project number.

  • How do I change ID on a project?

Use Classic 04-21-70. Note, that the ID you want to change to must be new. It cannot be taken by another project on the same client.

  • How do I change ID on the client?

Change client code in Classic 04-20-30.

  • Can I change currency on a certain project without changing it on the client?

Yes, go to the project in Base register/Pro/Client and project. In the tab Parameters 2, uncheck the box "Synchronize project with client". Then change the invoicing currency in the Invoicing tab.

  • How do I change our reference on a client invoice?

Go to the project in Change and select a new project manager.

  • Can I block a project from time reporting?

Yes, on the project in Base registers/Pro/Client and projectIn the tab Parameters 2, uncheck the box "Synchronize project with client".Then uncheck the box "Time reporting".

  • I have changed address on a client but it won't move to the projects, why?

Look at the project in Base registers/Pro/Client and projectIn the tab Parameters 2, make sure that the box "Synchronize project with client"is checked.

  • Where do I enter special hourly rates?

In Base registers/Pro/Client and project, tab Price Fee. The price list can be connected to the client or project in the Price Fees-tab.

  • Where do I enter new codes for fees, purchases and other?

In Base registers/Pro/Fee codes, Base registers/Pro/Purchase codesand in Base registers/Pro/Other codes.

  • Why can I not select a certain employee as project manager?

In the employee register in Base registers/Pro/Employees, check the box "Possible as project-, client- or production manager", in the tab General.

  • I have entered special hourly rates on a client but cannot see them on the project; why?

Most probably the prices haven't been updated on the project.Go to Base registers/Pro/Clients and projects, in the client register, tab Price fees. Click on Update projectand check all the projects in the list that shall be updated with the prices. After that, all new projects will automatically get the prices.